Setting up a Member Application

Setting up a Member Application for your Group helps you to get to know new members and make sure they’re a great fit for your community.

Creating or editing a member application

To create or update your Group’s application:

1. Open your Group and tap the ••• above the Group name
2. Tap ‘Settings’
3. Select ‘Member application’
4. Tap ‘Add an application’ (or Edit your existing)
5. Choose Questions
6. Tap the + to add a question (up to 20 total)
7. Select a question type and write your prompt
   • You can press and hold to reorder questions
8. Tap ‘Done’ to save and publish

Your application will go live immediately for new members. Existing members and current pending requests will not be asked to complete it.

Please do not share any application responses with anyone who isn’t authorised to see them without the member’s permission. These responses shouldn’t be made public and will be deleted once the member is added to the community.

To edit or remove your application:

1. Open your Group’s Settings
2. Tap ‘Member application’
3. Tap ‘Edit’ on your application
4. Tap the ••• in the top-right corner 
5. Choose ‘Edit questions’ or ‘Remove all questions’

Question Types

Each question can be up to 280 characters and can be marked as required or optional. You can add up to 20 questions per application. Please avoid asking questions about members’ sensitive information.

Available question types:

• Short Text – Up to 140 characters
• Long Text – Up to 5,000 characters
• Multiple Choice – Single or multiple selection (up to 10 options)
• Number – Enter a number
• Date – Select a date
• Email – Requires a valid email address
• Website – Requires a valid URL

Viewing responses and approving members

If you’re an owner or have permission to manage members, you can view application responses while requests are pending, or after someone has joined.

Viewing pending requests:

1. Tap the ••• above your Group name (a badge will appear if there are requests)
2. Tap ‘Member requests’
3. Go to the Requests tab
4. Tap the ••• next to a person’s name to:
   • View their responses
   • Approve or reject their request

The application responses will be automatically deleted once a member has been approved or rejected.