All activity within Groups happens in Rooms. By organizing conversations into different Rooms—based on topics or purposes—members can focus on what matters to them without feeling overwhelmed by everything else happening in the Group.
Adding a new Room
Members with permission to ‘Manage rooms’ or ‘Create secret rooms’ can add new Rooms to a Group.
To create a new Room:
- Tap the + button at the top of the Rooms list (to the right of Rooms)
- Choose a Room type
- Add a Room name and an optional description
- Select the Room’s access level:
- Required – Members are automatically added and can’t leave
- Open – Members can freely join or leave
- Secret – Only members who are specifically added can see and access the room
Editing a Room's name and description
To edit a Room’s name or description:
- Open the room
- Tap the room name at the top of the screen to open the room menu
- Tap ‘Edit info’
- If you don’t see this option, you may not have permission to edit the room
- Make your changes and tap ‘Done’ in the top-right corner
Editing a Room’s access level
Members with the ‘Manage rooms’ permission can update certain access settings for a room at any time. You can adjust whether an open room is required or leaveable, or whether members are added automatically or can opt in.
Note: Once a room is created, you can’t change an Open room to a Secret room (or the other way around).
To edit a Room’s access settings:
- Open the Room
- Tap the Room name at the top of the screen to open the Room menu
- Tap ‘Room Membership Settings’
- If you don’t see this option, you may not have permission to change these settings
- Update the toggles as needed
Deleting a Room
Note: Once a room is deleted, it can’t be recovered—so be sure before you proceed.
To delete a Room:
- Open the Room
- Tap the Room name at the top of the screen to open the room menu
- Tap ‘Delete room’ and confirm by selecting ‘Delete’
If you don’t see the Delete room option, you may not have permission to delete the room.
Number of Rooms
Each group can have up to 200 Rooms. Some Groups use just a few rooms, while others create many to support different topics or activities.
If you’re starting from scratch, we recommend having around 5–10 rooms. This gives your Group enough variety without making it overwhelming for members to keep up.
Room Order
By default, Rooms are displayed in alphabetical order for everyone, with the ⭐ ‘Welcome’ Room pinned to the top. You can customize the order to better match how your Group uses Rooms.
Only admins or members with the ‘Manage rooms’ permission can reorder Rooms. Room order applies to the entire Group and isn’t a personal setting.
Reordering Rooms
To change the order of Rooms:
- Open your Group
- Tap the three-dot menu in the top-right corner next to the Group name
- Select ‘Organize Rooms’
- Press and hold a Room, then drag and drop it into your preferred order
- Tap ‘Done’ to save
The ⭐ “Welcome” Room
The room marked with a ⭐ is your Group’s ‘Welcome’ room. This is where new members land when they join and where an arrival message—“[Name] has arrived”—is shared.
You can rename this Room to match your Group’s style. Some Groups use it as an introduction space, while others make it their main general chat.
To choose a different Welcome Room:
- Open the current Welcome room
- Tap the Room name at the top to open Room Settings
- Select ‘Room membership’
- Tap ‘Remove as Welcome Room’
- Choose a new Chat Room to set as the Welcome Room