In addition to BFF’s Community Guidelines, which guide how you interact with other people on BFF, you must follow our Platform Use guidelines, which apply to the features you engage with.
Group Use Policy
Groups on BFF are spaces for members to come together around what they have in common: shared interests, connecting with people nearby, or making new communities online. Members can join groups they find through Discovery, or through invitation, and anyone on BFF can create a group and start to build their community. Use of Groups, like the rest of BFF, should be in line with our Platform Use Guidelines, Community Guidelines and our Terms and Conditions (“the BFF Rules”). Our BFF Platform Use Guidelines explain in more detail what's expected when creating or participating in a Group, so everyone feels safe, respected, and welcome.
We believe groups work best when they are:
- Kind and respectful, and allow members to feel safe from harm, online and in real life
- Authentic in their intentions, and allow members to bring their authentic selves to the group
- Community-led, where the atmosphere of the group is shaped by group owners and managers, with support from BFF
Group owner and manager responsibilities
Anyone on BFF can create groups which connect communities around shared interests. If you are a group owner (or have a role within a group with manager permissions), you must adhere to this policy, which governs the purpose of your group or room.
As a group owner or manager, you are responsible for:
- Creating the group, including creating the name, description, photo, rules, rooms and other group content. You must ensure that the purpose of your group is consistent with the BFF Rules.
- Managing the privacy settings for groups and deciding who can join.
- Moderating reports submitted by group members.
As a group owner or manager, you must strive to be active and engaged with your group. If an owner becomes inactive for an extended period, the group may be restricted, or ownership may be transferred to keep the community functioning smoothly.
While content and behavior posted in public and private groups must not violate the BFF Rules, you as the owner or manager can also set additional rules or membership requirements for your groups, as long as they don’t conflict with our Guidelines. You may also choose to make your group private if you want more control over visibility or membership.
You are responsible for making sure that content uploaded in group settings, such as the description and room names, does not violate the BFF Rules.
Requirements for groups
Group owners and managers are responsible for making sure that content uploaded in group settings, such as the description and room names, does not violate the BFF Rules.
All content by members in group chats also remain subject to BFF’s Community Guidelines, and may be removed or result in member account actions, such as warnings or being removed from BFF.
Groups may not be used to:
- Promote or facilitate violent, harmful or illegal activity
- Encourage or facilitate harm to members or non-members, including harassment, hate, bullying or abuse
- Mislead, deceive, defraud or spam members, including through scams, impersonation of people or organizations
- Share explicit or graphic content, including nudity and sexual content
- Spread misinformation
Groups which violate these guidelines may see content, rooms, or groups removed or deleted. Groups established for severely harmful purposes may also result in removal of the owners from BFF.
BFF Event Guidelines
BFF was created to help you connect and grow your community, while feeling safe and secure on the platform and at live events.
We want events organized on BFF to provide safe, kind and authentic experiences for attendees. BFF event guidelines help keep our members safe by making it clear what content or conduct (online or in-person) is not acceptable on events, or by event organizers.
Events organized on BFF must adhere to the BFF Rules.
Requirements for BFF Events
Events organized on BFF must:
- Clearly explain what the event is, when and where it’s happening and what attendees can expect. You can link to external registration or ticket sites, or other third party pages, as long as the key details are on BFF.
- Comply with local law and regulations, including safety measures like occupancy limits or fire codes.
- Disclose any fees, ticket costs, suggested donations or dues.
Events organized on BFF may not:
- Mislead, deceive or defraud attendees about their expected experience. This includes fake events, events impersonating other organizations or brands, or events which collect more information than what’s necessary.
- Target an exclusively underage audience. We welcome events targeted towards parents who bring their kids, but the primary attendees must be 18 years or older.
- Organize illegal, harmful, sexual or unsafe activities. This includes regulated or licensed activities, events involving sexual activity or nudity, or dangerous activities.
- Event content and conduct may not violate BFF’s Community Guidelines.
Event organizers are responsible for ensuring that the events they create adhere to these guidelines. If an event violates our Platform Use Guidelines, we may take action such as deleting the event, removing content, or banning organizers from BFF. Our goal is always to protect the community and keep BFF a safe space for connection.
Behavior from event attendees
BFF Community Guidelines prohibit harmful in-person behavior at events or meetups between BFF members, including behaviors like harassment, violence, theft or abusive conduct. If you see someone violating Community Guidelines in person or online on BFF, you can and should report the issue to us within the BFF App.