While Chat Rooms are great for casual, spontaneous conversations, Forum Rooms are designed for announcements, longer-form discussions, and more structured conversations.
In a forum room, members can create posts with a title and body, and others can respond with comments. By upvoting posts, Group members can highlight what they find most valuable—helping the best content rise to the top for everyone.
To make it easier to find what matters most, posts can be sorted and filtered by most recent, most popular (based on upvotes), or most commented.
Creating a post
Posts can include text and links, as well as images, videos, files, GIFs, polls, or events.
To create a post:
- Tap ‘Create Post’ at the bottom of the screen
- Add a title (required) and body, then tap ‘Post’
You can also choose to create a Poll or Event instead of a standard post.
Commenting on a post
At the bottom of each post, you’ll see how many people have commented, along with their profile photos.
To add a comment:
- Tap the post to open it, or tap the Comments count to view existing replies
- Write and send your comment like a regular message—you can also attach photos, GIFs, videos, files, polls, or events using the toolbar
Any future comments on the same post will appear in your Activity feed.
Replying to comments
You can reply directly to other comments using a quick reply:
- Long-press the comment you want to respond to
- Select ‘Reply to user’
- The comment you’re replying to will appear above the message bar. Type your response and tap ‘Send’
Editing or deleting a post
You can edit or delete any post you’ve created.
Note: If you have ‘Delete messages’ permissions in a group or room, you can delete other members’ posts. Posts can only be edited by the person who created them. Editing posts isn’t currently available on Android, but we’re working on it.
To edit or delete a post:
- Press and hold the post to open the action sheet
- Tap ‘Edit post’ or ‘Delete post’
- Confirm your choice
Reacting to a post
Anyone in a Forum room can react to a post. To see who reacted, press and hold the emoji. If you’re the room owner, you can also change the default reaction emoji.
To react to a post:
- Tap the face + icon next to the default reaction, or press and hold the post to open the action sheet
- Choose an emoji (tap the + icon to browse more options)
‘Display view’ vs ‘List view’
Forum rooms can be viewed in two ways: the more detailed ‘Display’ view or the more compact ‘List’ view. You can switch between views using the toggle at the top of the room.
Your selected view is a personal setting and won’t affect how others see the room.
Sorting and filtering posts
Anyone in a Forum room can sort and filter content based on their preference:
- Most recent post
- Most recently updated thread (the post with the latest comment)
- Most commented
Sorting and filtering only affect your view and won’t change the experience for other group members.
Pinning a Post to the top of a room
If there’s a post you want to keep front and center, you can pin (or “sticky”) a single post to the top of a forum room. This is great for content like “How to use this room” guides or other timeless, helpful resources.
To pin a post to the top:
- Create a post in a Forum room
- Press and hold the post
- From the action menu, tap ‘Pin to top’
To unpin a post from the top, either pin a different post (which will replace it), or press and hold the pinned post and select ‘Unpin from top’.
Pinning Posts
In addition to pinning one post to the top of a Forum room, you can pin multiple posts to the room’s Pinned section. This is helpful for keeping important information easy to find.
When a post is pinned:
- It’s pinned for everyone in the room (not just the person who pinned it)
- The name of the person who pinned it is shown
- The post is visually highlighted in the room and appears in the room’s list of pinned posts
To pin or unpin a post:
- Press and hold a post, then tap ‘Pin’
- To unpin, press and hold a pinned post and tap ‘Unpin’
Note: If you don’t see the option to pin a post, you may not have permission to pin messages in that group or room.
Changing the default emoji reaction
As the room owner, you can choose the default emoji reaction for new posts. Forum rooms that haven’t been customized will use 👏 by default.
On iOS (coming soon to Android):
- Open a Forum room
- Tap the room name at the top of the screen to open Room Settings
- Select ‘Default emoji reaction’
- Tap ‘Edit’ and choose your preferred emoji
- Tap ‘Save’ in the top-right corner to apply your changes