When you delete your account, your personal information is automatically removed from our databases. However, if you would like to confirm the deletion of your account and its related information, you can always contact our Support team.
Please note that we do retain a record of deleted accounts' phone numbers in order to enforce bans where necessary. This data is used solely for this moderation purpose, and no additional information from the account is stored. As outlined in our Terms of Service and Privacy Policy, we will never sell or share any retained data with third parties.
Looking to take some time out?
We get it, sometimes making new friendships can feel overwhelming! If you feel like you need to take a pause from BFF but don’t want to fully delete your account, you can turn off your visibility in ‘People Discovery’.
To do this:
- Open the ‘Me’ section by tapping your profile photo in the bottom right
- Tap the cog icon in the top right corner to open your Settings
- Select ‘Privacy’
- Set the ‘Show me in People Discovery’ option to off
Still looking to delete your account? Here's how to do so:
- Open the ‘Me’ section by tapping your profile photo in the bottom right
- Tap the cog icon in the top right corner to open your Settings
- Select ‘My Account’
- Scroll down and tap ‘Delete account’
- You’ll then be prompted to type the word 'Delete'
- Then tap ‘Delete’ to confirm
Note: This action cannot be undone.